Consumer-facing features
These reduce questions, increase trust, and help customers build a quote without calling first.
- Event date and location firstDate, start/end time, delivery or pickup, event ZIP, and venue notes should drive every availability and price estimate.
- Live availability statusProduct cards should show available, low quantity, unavailable, next available, or substitute suggested.
- Product educationEach rental needs photos, dimensions, guest capacity, power needs, setup space, surface rules, age limits, and safety notes.
- Package builderCustomers should combine bounce houses, tents, chairs, photo booths, decor, letters, delivery, and discounts in one flow.
- Transparent pricingShow rental price, package savings, deposit, estimated delivery, optional add-ons, and balance due.
- Checkout holdWhen a customer starts booking, inventory should be held briefly so another customer cannot take the same item.
- Quote and booking request pathSome events need manual review, so the system should support instant booking and request-a-quote flows.
- Mobile-first communicationEmail, call, text, WhatsApp, reminders, quote links, and confirmation messages must be easy from a phone.